Question 1

What makes Hiaitus.AI different from other AI agencies in Australia?

Accepted Answer

We pair senior engineers with AI agents, so you deliver faster without handing your product to juniors. We are Australian, we scope honestly, and we build things we would run ourselves. Checked It, our own compliance product, is proof we deliver real software, not just advice.

Question 2

How do you build AI into a product?

Accepted Answer

We start with the problem, not the model. We define what a good answer looks like, build the smallest version that proves it, then evaluate and monitor it in production. AI earns its place in the product, or it does not go in.

Question 3

Which AI models do you work with?

Accepted Answer

We are model-agnostic. We work across Anthropic Claude, OpenAI and Google models, and open models where they fit, then choose per task on cost, quality and privacy. We are not locked to one vendor, so we pick what serves your build.

Question 4

How long does an AI build take?

Accepted Answer

It depends on scope, but most first builds run in weeks, not quarters. We scope tightly so you get a working version early, then extend it once it proves out. You will see progress you can share with your board from the first sprint.

Question 5

Do you take on small projects?

Accepted Answer

Yes. Small, fixed scope builds are a core part of what Hiaitus does: calculator pages, landing page modules, eDM template sets, data clean ups, dashboards and single integrations. You get a fixed quote and a live date before work starts, and one senior lead runs it end to end.

Question 6

Why does a small job take weeks at a large agency?

Accepted Answer

A small job queues behind large ones. It needs the same account manager, the same producer and the same QA pass, so it waits for the same people, and the agency's overhead gets priced into a scope that cannot carry it. That is why a two day build can take six weeks and cost like a six week build.

Question 7

How fast can a small build go live?

Accepted Answer

Most small builds run in days rather than weeks, once access and approvals are sorted. The variable is rarely the build. It is waiting on brand sign off, platform access and legal review, so we agree those dependencies before we quote a live date.

Question 8

How do you stop AI from making things up?

Accepted Answer

We treat hallucination as an engineering problem, not a hope. We ground models in your data, constrain outputs, add checks that catch low-confidence answers, and evaluate against real cases before launch. Where accuracy is critical, a human stays in the loop by design.

Question 9

Can you add AI to software we already run?

Accepted Answer

Yes. Most of our work is adding AI to products that already exist, not rebuilding from scratch. We assess your current stack, find where AI genuinely helps, and integrate it cleanly so it fits how your system already works. You keep your codebase and your data.

Question 10

Will you tell us if AI is the wrong tool for the job?

Accepted Answer

Yes, and we often do. Sometimes the honest answer is a simple rule, a better workflow or plain code, not a model. We would rather lose the AI line item than sell you something that does not earn its place. Straight advice is the point.

Question 11

Do you build AI for regulated industries in Australia?

Accepted Answer

Yes. Regulated work is where we are strongest. We built Checked It, an AI platform that pre-screens advertising against various Australian codes, along with AANA and TGA, before legal sign-off. If your sector carries compliance risk, we understand the rules AI has to work inside.

Question 12

What does an AI project cost in AUD?

Accepted Answer

It depends on scope, so we give you a fixed quote after a short scoping call rather than a vague range up front. Small builds and larger platforms are priced very differently. You will know the number, and what it buys, before any work starts.

Question 13

How do we get started?

Accepted Answer

Start a conversation. Tell us what you want to build and when you need it live, and we will map the fastest safe path to launch. The first call is about clarity, not a pitch. If AI is not right for you, we will say so.

AI that earns its place in your business

Work that earns its place.

eCRM strategy & AI execution for a major automotive brand

Checked It: accelerating marketing compliance

Hiaitus specialises in small projects your big agency over charges for.

Many of our clients are being over charged for new features.

Simple new functionality

Small features with impact

HOW IT GETS DONE

Three steps from idea to systems that scale.

AI Consulting

AI Prototyping

Custom AI Systems: engineered for scale

Pause. Think. and then Do.

Questions we get a lot.